Privacy Policy
Effective Date: July 16, 2026
[ 1. Introduction & Core Values ]
JobQue ("we," "us," or "our") is dedicated to protecting the privacy of candidates and recruiters using our platform. This Privacy Policy details the types of personal data we collect, how we store and process it, and the security boundaries we maintain when sharing data with AI engines.
We process all personal data in compliance with international privacy frameworks, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and local regulations governing digital employment.
[ 2. Information We Collect ]
To deliver automated hiring metrics, scorecards, and live assessment rooms, we collect the following categories of data:
2.1 Basic Profile Information:
Name, email address, phone number, work history, resume files, portfolio links, and structural profile details submitted during account creation.
2.2 Assessment Telemetry & Proctored Data:
During active skill evaluations and proctored screenings, our system records:
- Webcam snapshots and periodic frames to verify candidate presence.
- Eye-gaze coordinates and head turn logs calculated locally using computer vision.
- Browser window events (tab switches, copy-paste blocks, page blur/focus timestamps).
- Audio recordings from microphone feeds during conversational voice assessments.
2.3 Tech and System Data:
IP addresses, device configuration logs, operating system versions, and usage metrics (clicks, page transitions, timing details).
[ 3. Purposes of Data Processing ]
We process candidate and recruiter data for the following specific purposes:
- AI Scorecard Compilation: Extracting keywords, analyzing verbal responses, and diagnosing skill competencies to compile recruiters' scorecards.
- Proctoring Integrity: Calculating integrity flags (e.g. eye distraction, tab blur logs) to guarantee test fairness.
- Voice Agent Operation: Relaying voice streams to real-time LLM agents (such as Gemini/Claude API channels) to allow for conversational speech assessments.
- Workspace Management: Powering recruiter CRM funnel boards, scheduler tools, and organization workspace panels.
[ 4. Subprocessors and AI API Security Boundaries ]
JobQue uses third-party AI models to process transcripts, generate real-time voice feedback, and evaluate submissions. Our primary AI partners include Google DeepMind (Gemini) and Anthropic (Claude).
Our Commitment to Data Isolation: All integrations with Gemini and Claude utilize enterprise-tier API endpoints. These channels are configured with **Zero Data Retention (ZDR)** parameters. Your resumes, audio responses, and transcripts are never stored, cached, or used by Google, Anthropic, or any third party to train their public foundation models.
[ 5. How We Share Information ]
We do not sell, rent, or lease candidate data. Your information is only shared under the following conditions:
- With the Recruiter/Hiring Manager: The recruiters managing the specific vacancy you applied to have full access to your resumes, audio transcripts, proctor logs, and scorecards.
- Legal Compliance: If required by law, we may disclose your information to comply with valid legal processes, subpoena mandates, or governmental orders.
- Internal Subprocessors: Secure infrastructure subprocessors (database hosts, auth providers like Clerk, socket gateways) necessary to deliver the service.
[ 6. Data Security & Storage ]
All personal information is encrypted in transit using TLS 1.3 protocol and at rest using AES-256 standard database encryption keys.
We maintain firewalls, intrusion detection layers, and authorization gates. Candidate profiles and assessment logs are hosted in isolated virtual private cloud (VPC) containers.
[ 7. Data Retention & Deletion Policy ]
We retain candidate transcripts, video proctor logs, and scorecards for as long as your application is active in the recruiter's funnel, or for a default period of twelve (12) months after test completion, unless requested otherwise.
Right to Deletion: Under GDPR/CCPA, candidates can request the immediate deletion of their account, resumes, and proctoring recordings. To submit a deletion request, please email privacy@jobque.ai or click the account deletion button inside your profile settings page.
[ 8. Candidates' Rights (GDPR & CCPA) ]
If you are a candidate, you possess the following rights regarding your personal data:
- Right to Access: You can download a complete export of your resume profile, transcripts, and scorecards.
- Right to Rectification: You can update inaccurate personal or work history details inside your candidate profile at any time.
- Right to Restrict AI Processing: You may opt out of automated decision-making. However, because our platform relies on AI to score tests, opting out may prevent you from completing specific proctored assessments.
[ 9. Policy Changes ]
We may update this Privacy Policy periodically to reflect infrastructure adjustments, regulatory shifts, or feature enhancements. We will notify users of significant changes by modifying the date at the top of this page or sending direct email notifications.